Certificate II in Retail Services Australia

Certificate II in Retail Services (CRICOS 096426B) at Australian Language Schools Pty Ltd

Certificate II in Retail Services (CRICOS course code 096426B) is a Certificate II delivered by Australian Language Schools Pty Ltd over 35 weeks (~8 months). This nationally recognised qualification (SIR20216) is designed for international students seeking foundational retail skills and knowledge. Delivered in Brisbane's CBD, the course covers sales techniques, customer service, and workplace safety. As a CRICOS-registered course (provider code 02885G), it meets Australian Government standards for international student enrolment. HeadStart Academy sources all course data from the official CRICOS register (April 2026), ensuring you have accurate, up-to-date information. Whether you are new to retail or looking to formalise your experience, this course provides a pathway into Australia's vibrant retail sector.

All listed providers are CRICOS-registered with the Australian Government
Data sourced directly from the official CRICOS register (April 2026)
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Course Overview

Certificate II in Retail Services (CRICOS course code 096426B) is a Certificate II (AQF Level 2) qualification offered by Australian Language Schools Pty Ltd (CRICOS 02885G), a private registered provider. The course runs for 35 weeks (~8 months) and is delivered in English. It falls under the field of Management and Commerce, specifically Sales and Marketing (080501 - Sales). This is a single qualification with no dual or foundation studies component. Indicative tuition fees are A$8,750, with non-tuition fees of A$9,796, bringing the estimated total to A$18,546. Please note these are indicative figures from the CRICOS register and subject to change; always confirm with the provider. Overseas Student Health Cover (OSHC), living costs, and visa application charges are not included. Australian Language Schools Pty Ltd also operates as International House Brisbane (ihbrisbane.com.au) and ALS Certificates (alscertificates.com).

What You'll Study

This course provides foundational training in retail services, aligned with the National VET code SIR20216. Students develop practical skills in customer service, point-of-sale operations, stock handling, and workplace health and safety. The curriculum typically covers sales techniques, communication strategies, and teamwork — essential for entry-level roles such as sales assistant or retail trainee. As a Certificate II, the course focuses on basic operational tasks under supervision. While HeadStart Academy does not specify exact syllabus details (which vary by provider), graduates are prepared for further study in retail management or direct employment in Australia's retail industry, which employs over 1.2 million people nationally.

Duration and Study Mode

According to the CRICOS register, Certificate II in Retail Services has a duration of 35 weeks (approximately 8 months). Study is full-time and delivered in English. This is a single qualification, not a package or combined course. Students should expect a structured timetable with classes held at the provider's campus. The duration is set to meet the requirements for international student visa conditions, which typically require at least 20 scheduled contact hours per week. HeadStart Academy recommends checking the provider’s website for exact term dates and study load details.

Fees (Indicative)

The indicative fees for this course, as recorded on the CRICOS register (April 2026), are as follows: - Tuition fee: A$8,750 - Non-tuition fee: A$9,796 - Estimated total cost: A$18,546 These fees are set by Australian Language Schools Pty Ltd and are subject to change. They do not include Overseas Student Health Cover (OSHC), which is mandatory for student visa holders, nor do they cover living expenses, visa application charges, or travel costs. Always refer to the provider’s website for the most current fee schedule. As a guide, international students in Brisbane should budget approximately A$500–A$700 per week for accommodation, food, and transport. HeadStart Academy is a free resource and does not charge referral fees.

Entry Requirements (General Guidance)

English language requirements vary by provider — typically IELTS 5.5–7.0 overall depending on course level. For a Certificate II course, an IELTS score of 5.5 or equivalent is commonly expected. Additionally, applicants should have completed Year 10 or equivalent (Australian high school). Australian Language Schools Pty Ltd may have specific entry criteria; contact them directly or visit their website. There are no foundation studies or pathway options listed for this course. If you do not meet the English requirement, you may consider enrolling in an ELICOS (English Language Intensive Course for Overseas Students) program first. Always verify entry requirements with the provider.

Work Component

This course does not include a mandatory work component. However, as an international student on a Subclass 500 visa, you are permitted to work up to 48 hours per fortnight during term and unlimited hours during scheduled breaks, subject to visa conditions. Any practical experience would be arranged independently by the student. HeadStart Academy reminds students to always comply with visa work restrictions.

Delivery Locations

Certificate II in Retail Services is delivered at: - Level G - 3, 116 Adelaide Street, Brisbane, QLD This location is in the heart of Brisbane's central business district, easily accessible by public transport. Brisbane is Queensland's capital, home to over 45 CRICOS-registered providers offering hundreds of courses to international students. The city has a large student population, with affordable living costs compared to Sydney and Melbourne. Typical weekly rent for a share house is A$250–A$350, and a public transport card (Go Card) costs around A$50 per week for students. The campus is near bus stops, train stations, and the Brisbane River ferry terminals.

Student Visa

International students enrolling in this course need a Student visa (Subclass 500). This visa allows study at a CRICOS-registered institution, work rights as mentioned, and the ability to bring dependents (conditions apply). Key requirements include: - Genuine Temporary Entrant (GTE) criterion - Evidence of financial capacity (tuition + living costs + travel) - Overseas Student Health Cover (OSHC) for the duration of stay - English proficiency (meeting provider and visa requirements) After receiving your Confirmation of Enrolment (CoE) from Australian Language Schools Pty Ltd, you can apply for the visa online via the Department of Home Affairs. HeadStart Academy strongly recommends consulting a registered migration agent (MARA) for personalised advice. The Education Services for Overseas Students (ESOS) Act protects your rights as an international student, including tuition fee protection and access to complaint mechanisms.

Is Brisbane the Right City for Your Retail Studies?

Brisbane offers a dynamic retail sector with major shopping centres like Queen Street Mall, Indooroopilly Shopping Centre, and Cherrybrook Shopping Centre. The city has a subtropical climate, a diverse population, and a lower cost of living than Sydney or Melbourne. With over 45 CRICOS-registered providers, students have many study options. Public transport is student-friendly with discounts. However, consider your personal preferences: if you prefer a quieter environment, Brisbane's suburbs offer that balance. HeadStart Academy provides free resources to help you decide — explore our guides on studying in Queensland.

How to Apply

Follow these three steps to enrol in Certificate II in Retail Services at Australian Language Schools Pty Ltd: 1. Research CRICOS-registered providers: Use HeadStart Academy to filter courses by level, field, and location. Confirm Australian Language Schools Pty Ltd (CRICOS 02885G) is the right fit. 2. Apply directly to your chosen institution: Check entry requirements, prepare your English test scores (e.g., IELTS), and submit your application before the deadline. 3. Receive your Confirmation of Enrolment (CoE) and apply for your Student visa (Subclass 500): Once you have a CoE, lodge your visa application with the Department of Home Affairs. Ensure you meet the GTE and financial requirements. HeadStart Academy is a free resource — no fees, no commissions.

Ready to start your retail career? Explore Certificate II in Retail Services at Australian Language Schools Pty Ltd or search for other courses on HeadStart Academy.

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Source-backed course facts

Certificate II in Retail Services is a CRICOS-registered programme at Australian Language Schools Pty Ltd. Use this register extract [CRICOS register, Apr 2026] to cross-check codes, duration and indicative fees before you apply.

CRICOS register extract

Course
Certificate II in Retail Services
CRICOS course code
096426B
Provider
Australian Language Schools Pty Ltd (02885G)
Course level
Certificate II
Field of education
08 - Management and Commerce
Duration
35 weeks
Tuition (indicative)
A$8,750
Estimated total (indicative)
A$18,546
Delivery locations
Brisbane
Work component
No

This page is general information only and not migration advice. Confirm Student visa (Subclass 500) requirements with the Department of Home Affairs.

Important notes for international students

  • Tuition and living-cost figures on this site are indicative only — confirm current fees with the provider before you accept an offer.
  • HeadStart Academy is not a registered migration agent and does not provide immigration advice. For Student visa (Subclass 500) rules, OSHC and financial capacity, verify with the Department of Home Affairs or a registered MARA agent.
  • Only CRICOS-registered providers may enrol overseas students. Always check the CRICOS course and provider codes on your offer and Confirmation of Enrolment (CoE).

Related pages

Frequently Asked Questions

Indicative tuition fee is A$8,750, with non-tuition fees of A$9,796, totalling approximately A$18,546. These figures are from the CRICOS register (April 2026) and are subject to change. They do not include OSHC, living costs, or visa fees. Always check the provider's website for current fees.
The course duration is 35 weeks (~8 months) as per the CRICOS register. This is a full-time program delivered in English. Students should plan for 20 scheduled contact hours per week plus self-study.
Typical English language requirement is IELTS 5.5 or equivalent. Applicants should have completed Year 10 or equivalent. Specific criteria may vary — contact Australian Language Schools Pty Ltd directly. If you don't meet English requirements, consider an ELICOS pathway.
The course is delivered at Level G - 3, 116 Adelaide Street, Brisbane, QLD, in the Brisbane CBD. This location is accessible by public transport, including trains, buses, and ferries. Brisbane has a large international student community and a lower cost of living than Sydney or Melbourne.
CRICOS lists estimated total fees of A$18,546 for Certificate II in Retail Services (tuition A$8,750). Figures are indicative as at the April 2026 register snapshot — confirm current fees with Australian Language Schools Pty Ltd before applying.
The CRICOS course code is 096426B, offered by Australian Language Schools Pty Ltd (provider code 02885G). Use these codes when checking your offer and CoE.